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Onboarding FAQs

What do I have to do to become a partner with DTG2GO?

To start your journey with us, please submit your contact details on the Contact Us page with a little information about your company and what you’re looking for.

Someone from our customer support or sales team will reach out to you in 24-48 during our hours of operation.

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: Closed
  • Sunday: Closed

Our goal is to make the onboarding process seamless and beneficial for your business.

What is the minimum quantity I can order?

No Minimum Order Quantity! Large or small… we take them all! We are great at printing a single custom shirt or a large group order. And, we do it without incurring high setup costs or compromising on quality.

It’s the ideal choice for personalized or one-off designs, making it perfect for events, gifts, or individual expressions.

Are there any additional finishing services you offer, such as tagging, labeling, or packaging?

We’re dedicated to meeting your customization requirements, and we’ll collaborate with you to determine the most suitable approach that aligns perfectly with your brand.

Do you ship internationally?

Every day, we send packages to destinations worldwide. While there may be certain restrictions on imports, we’re here to assist you in navigating through those.

Can I tour your facilities?

We’re excited to give you a tour! To ensure the best experience, facility tours are available by appointment only and should be scheduled during non-peak seasons. To arrange a visit, please submit a request through our Contact Us page.

Digital Printing FAQs

What is DTG Printing?

Digital printing on apparel, also known as direct-to-garment (DTG) printing, is a modern printing technique that involves printing digital images directly onto garments using specialized digital printers. This method allows for intricate and very colorful designs to be printed with high detail and accuracy.

What type of garments work best for digital printing?

Cotton and polyester stand out as excellent choices for digital printing. We are not limited to just cotton and polyester though, we have made significant advancements in printing on alternative fabrics such as:

  • Synthetic fabrics.
  • Custom cotton blends.
  • 100% cotton.
  • Organic cotton.
  • Ring-spun cotton.
  • Combed/brushed cotton.
  • Activewear.

Why should I choose Direct to Garment for my custom shirt instead of Screen Printing?

Direct to Garment (DTG) printing offers unparalleled versatility, exceptional color reproduction, and a seamless, comfortable feel.

It’s the perfect solution for those seeking custom shirts with vibrant, detailed designs, even in small quantities, without compromising on
quality or speed.

Can you assist with creating custom designs, or do I need to provide my own artwork?

While we are a highly creative team, at present, we do not offer assistance in designing custom artwork for your orders through our art department.

Isn't screen printing better for detailed or photographic designs?

While screen printing can produce high-quality results, its not as suitable for extremely detailed or photographic designs compared to digital printing methods like direct-to-garment (DTG).